REFUND POLICY (DIGITAL PRODUCTS)
Effective Date: 26 November 2025
Last Updated: 26 November 2025
1. Digital Product Nature
All products sold by The Peak Vibe are digital goods delivered instantly via email and on-screen download pages.
Because access is granted immediately, refunds are limited.
2. No Refunds After Access
Once the files are delivered or downloaded, no refunds will be issued.
This includes:
Starter Pack
Prompt Pack
Guides, PDFs, frameworks
Future digital drops
Audio or video content
3. Exceptions
Refunds may be granted only if:
You were charged twice (duplicate transaction)
You experienced a technical issue preventing access AND we cannot resolve it
Required by applicable consumer laws
We reserve the right to request proof of the issue.
4. EU Customers
If you live in the European Union:
Digital products delivered instantly are not refundable once access is provided.
By completing your purchase, you agree to the immediate delivery and acknowledge that your 14-day withdrawal right is waived.
5. Chargebacks
Attempting a chargeback for valid digital purchases is considered fraudulent.
We will submit full evidence of:
Instant access
File delivery
IP logs
Email confirmation
Chargeback abuse may result in account termination.
6. Contact for Support
If you cannot access your product, email us at:
📧 connect@the-peak-vibe.com
We will resolve access issues swiftly.
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